Frequently Asked Questions
Everything you need to know about bringing PRINTWORKS into your home.
What is the typical shipping time for home decor items?
Standard shipping usually takes 3-7 business days within the continental US. Custom-printed or oversized furniture items may require an additional 5-10 days for processing and specialized handling.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, and shipping costs are calculated at checkout based on the weight and dimensions of your order.
What is your return policy for PRINTWORKS products?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made prints and final sale items are non-refundable unless they arrive damaged or defective.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website where you can monitor your package's progress.
Are your materials sustainably sourced?
Sustainability is at our core. We use FSC-certified paper, recycled textiles, and eco-friendly inks for all our printed home goods to ensure a minimal environmental footprint.
What should I do if my item arrives damaged?
Please inspect your order upon arrival. If an item is damaged during transit, contact our support team within 48 hours with photos of the damage, and we will arrange a replacement at no extra cost.